PetSmart Product Department Employee Reviews
Briefly describe your overall experience at your company
Review from Product Dept
positive environment, different animals come in everyday, some days are too busy
Review from Product Dept
Review from Product Dept
What do you like best about the leadership team?
They're all very friendly and caring.
Review from Product Dept
The team works together to get things done
Review from Product Dept
That they focus on solutions and making customers happy. We are an animal friendly place, and it is a fun, love of animals group.
Review from Product Dept
What does the leadership team need to get better at?
Direction, acknowledgement, autonomy, appreciation, work life balance
Review from Product Dept
Human Resources. Company Focus. Communication with lower level employees.
Review from Product Dept
more communication with retail employees
Review from Product Dept
Listening to employee complaints and ideas, not just going with the flow since "that's how we have always done things".
Review from Product Dept
What is the best part about your compensation package?
Salary and bonus structure are great
Review from Product Dept
It's cheap and covers all major areas (Dental, vision, general, etc.)
Review from Product Dept
pay raises are often and good
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I worked in grooming and everyone often was over hours and working on days they weren't scheduled. It's so mentally and physically exhausting and they do very well to avoid paying us overtime.
Review from Product Dept
I feel like the higher ups do not get involved with basic employees
Review from Product Dept
Mainly it would be nice to have a better choice of insurance and more benefits,like dental and mental.
Review from Product Dept
I feel like I work very hard for no respect
Review from Product Dept
What are some of the best things about your team?
They care about quality. They're friendly and funny and are honestly the only thing that kept me working there as long as I did
Review from Product Dept
We all work together and understand the extreme pressure
Review from Product Dept
That we all get along, and can usually find an answer to things if we just stay focused and calm.
Review from Product Dept
What do your coworkers need to improve and how could you work together better?
Efficiency. If we communicate together more effectively and get a standard routine going it would help a lot.
Review from Product Dept
Have a better attitude and communication
Review from Product Dept
What is most positive about the culture and environment at your company?
Everyone treats each other like they're family.
Review from Product Dept
Everyone knows how difficult the job can be and we bond over that.
Review from Product Dept
What needs to change to make the company culture better?
Negative culture and politics. There is definitely a divide amongst positions
Review from Product Dept
Better treatment to associates
Review from Product Dept
What did you like most about the interview process?
They weren't very formal and kept me at ease for the most part.
Review from Product Dept
Flexible when scheduling a time
Review from Product Dept
It was very open. It was very informative about the company and the specific location. I was able to freely discuss my intentions and goals.
Review from Product Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My coworkers are definitely what I look forward to and a few of my favorite customers every few months
Review from Product Dept
Seeing the animals and all the friendly shoppers.
Review from Product Dept
working with all the pets!
Review from Product Dept
What's going wrong and how can it be improved?
There are a lot of young immature leaders in place with no back bone, direction, or understanding of job requirements
Review from Product Dept
I have WAY too much work to do and not even close to enough people, or time, to get it done efficiently.
Review from Product Dept
Poor attitudes make for a poor work environment
Review from Product Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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