Prudential Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Very good company to work for compared to other insurance companies.
Review from Customer Support Dept
I love this company. I honestly can see myself here for years to come and hope it comes true.
Review from Customer Support Dept
What do you like best about the leadership team?
More transparent than in the past
Review from Customer Support Dept
Very friendly and focused on improving not only customer experience but concerned with improving employee experience
Review from Customer Support Dept
Management needs to get more front line input for technology releases
Review from Customer Support Dept
What does the leadership team need to get better at?
meaningful communication; prioritization; respect (real) of employees; TECHNOLOGY INTEGRATION
Review from Customer Support Dept
What is the best part about your compensation package?
Special Programs and on site health
Review from Customer Support Dept
The best part is we have great health insurance and get bonuses
Review from Customer Support Dept
Lacks in 401k matching, but has a great pension, medical benefits and tuition assistancs
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Very cohesive, symbiotic. We raise each other up.
Review from Customer Support Dept
Everyone has become not only coworkers but family
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
excellent boots on the ground! Truly caring, committed (as opposed to leadership, choked by bureaucracy,)
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is friendly and helpful.
Review from Customer Support Dept
Everyone is so friendly to others
Review from Customer Support Dept
the regular, every day workers
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
It was 20+ years ago. I don't recall
Review from Customer Support Dept
It was pretty quick to get an interview
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My coworkers and helping people
Review from Customer Support Dept
Employees are actually thought about and the company cares about our work environment
Review from Customer Support Dept
The employees and the willingness to assist participants
Review from Customer Support Dept
What's going wrong and how can it be improved?
unconnected, inefficient, disparate systems; lack of knowledge of management; MOVE on feedback given; fair pay for job level; honesty
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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