RateGain Customer Support Department Employee Reviews | Comparably
RateGain Acquires Adara to Form The World’s Most Comprehensive Travel-Intent And Data Platform
RateGain Claimed Company
RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business. Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 3 of the Top 4 Airlines, and all the top car rentals, including 15 Global Fortune 500 companies in unlocking new revenue every day. read more
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EMPLOYEE
PARTICIPANTS
180
TOTAL
RATINGS
5181

RateGain Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

growing opportunity for the team member

Review from Customer Support Dept

Leaders respect us and create comfortable working environment that help us to keep motivated and stay passionate about out work. They have open door policy and can discuss anything wIthout any hesitation.

Review from Customer Support Dept

my manager understand me a lot

Review from Customer Support Dept

Collaborating with team members across the globe while learning about different work cultures.

Review from Customer Support Dept

Understanding, Open Discussion, Welcoming Nature

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of RateGain yet.
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What is the best part about your compensation package?

Compensation Reviews

trip to europe and some % CTC

Review from Customer Support Dept

Everthing seems fine to me

Review from Customer Support Dept

basic salary is good for the Market manager

Review from Customer Support Dept

Getting salary on time every month

Review from Customer Support Dept

the opportunity for bonus comp

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Better insurance plan with less out of pocket expenses, lower deductible.

Review from Customer Support Dept

Included in more leadership activities. Taken seriously on lack of resources and staffing in my dept. Provide perks to my group for all their hard work etc.

Review from Customer Support Dept

My predecessor on the same role and position was getting double of what I am getting now.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

we are helping each other

Review from Customer Support Dept

We Communicate We are focused on our hoals We support each other We share knowledge We do fun

Review from Customer Support Dept

we communicating well each other

Review from Customer Support Dept

My team is always friendly and welcoming. They are quick to offer assistance and feedback whenever needed.

Review from Customer Support Dept

Team is full of Knowledge, Helping and appreciating

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of RateGain yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

our argument is matter to the high level management team

Review from Customer Support Dept

When we feel we are contributing somerhing which is making a difference

Review from Customer Support Dept

the culture from my manager is to understand each other well.

Review from Customer Support Dept

The work evniroment is aways positive. My coworkers are welcoming and friendly.

Review from Customer Support Dept

The positive vibrations all around which boost me up to perform more and be more productive.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

work from home for me

Review from Customer Support Dept

Feeling valued Having flexibility Being in postive workplace culture

Review from Customer Support Dept

the freedom of decision making for the urgent thing

Review from Customer Support Dept

Collaborating with other team members.

Review from Customer Support Dept

People, Work Culture, Friends, New Goals.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Need to hire more people in my department. Provide raises to my team that haven't had anything really significant in years.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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