Ross Stores Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
I'm in the middle of a hiring process other then that very good.
Review from Operations Dept
What do you like best about the leadership team?
Well the leadership skill are super.
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They work hard and are dedicated regardless how overworked they are.
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They let us work unbothered, for the most part
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Very organized and friendly and caring
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The only thing good about this place is the trainer. He did a good job and was super nice and helpful. The rest of the people were very rude and mean and not helpful
Review from Operations Dept
What does the leadership team need to get better at?
Being honest and treat employees with dignity and respect
Review from Operations Dept
Managers lack leadership and communication skills. The manager has his own agenda and really unqualified to be a manager.
Review from Operations Dept
Stores need support to be neat, clean and safe
Review from Operations Dept
Bring too much emotion into work and it causes drama. They need to be more understanding and listen to their employees thoughts and ideas on improving the business
Review from Operations Dept
making associates feel good at work
Review from Operations Dept
What is the best part about your compensation package?
Being able to get the thing I need done.
Review from Operations Dept
Benefits and insurance are good
Review from Operations Dept
Great vacation days as well as 401k and retail discount
Review from Operations Dept
Bonus money and stock plan
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Why do you feel undervalued and what would make you feel better about your compensation?
Pay should be more comparable to walmart not minimum wage. When people feel overworked and underpaid they do not put in the extra effort. They hardly give any sick time or vacation to their employees. Almost any job at least gives 2 weeks vacation per year and a separate PTO for sick time.
Review from Operations Dept
When they do as they please with my set schedule. When they ovee work me with no break. I would feel better if they allow me to have a break even when im a AS.
Review from Operations Dept
The pay was terrible for the work, no benefits at all and the hours were crazy
Review from Operations Dept
Managers are taken for granted. You are salary so they think they own you. Meetings with no lunches. No breaks. Working on average 10-12 hour days. 6 day work weeks. Training is terrible. Look around and find it is a standard answer
Review from Operations Dept
Loss prevention is a dangerous job at Ross and deserves more than 11.50 an hour.
Review from Operations Dept
What are some of the best things about your team?
The teamwork and how the team works together to complete shipping
Review from Operations Dept
They work super hard and dedicated.
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Good team members, the actual workforce is very smart
Review from Operations Dept
Friendly knowledgeable and willing to help
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Just lots of information thrown at you. No real world training. Too much at one time. No checking for comprehension.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
If they would do their job I can do mine instead of me doing both
Review from Operations Dept
Too much drama among coworkers and management. We have employees who shouldnt be working at Ross because they are not working as hard as they could, dont know how to do the job even after years of being there. There seems to be a split between people doing home in stock and those doing clothing.
Review from Operations Dept
everyone is only out to help themselves and if you get in the way, they move you.
Review from Operations Dept
Better upper management to help my managers.
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Meetings are not heal regularly as they should be the employees are never teamed correctly and feel like they can choose whom they listen to or not completely new stay and management
Review from Operations Dept
What is most positive about the culture and environment at your company?
Managers and associates overwork and are dedicated to coming back. Most people leave and don't return.
Review from Operations Dept
Everyone is really friendly and nice
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The hourly associates are amazing. Attitudes always positive. Get lots of request for more hours. Associates are very productive but workload is not attainable. Not even enough budge
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Managers are understanding and employees are nice
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Overall works ok its a confortable atmosphere.
Review from Operations Dept
What needs to change to make the company culture better?
The company hates change, there is an unspoken understanding you cant challenege managers and directors at all. Snails pace
Review from Operations Dept
Better management better employees better pay and better benefits
Review from Operations Dept
Human Resources needs to check all the applications and see how bullies are with others because they been there too long.
Review from Operations Dept
we need a way better structure
Review from Operations Dept
in the summer they don't turn the air on and it gets above 100 degrees easily. and the winter is so cold you have to bundle up.
Review from Operations Dept
What did you like most about the interview process?
In interviews discreet detail and her warm smile.
Review from Operations Dept
Very organized and professional process
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It was easy and friendly
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It was fast and easy
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Face to face interviews fantastic. Telephone interviews needed clarification of actual questions asked. You call them at set time. They do not call you.
Review from Operations Dept
What would you improve about your company's interview process?
To be more professional in asking the questions regarding the position .. instwas if having empluees come in and out the office
Review from Operations Dept
not having a boss that's rude and hateful
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New Manager / Asst. Manager
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What makes you most happy at work?
Being able to help others.
Review from Operations Dept
The managers at least showing appreciation for your efforts.
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Interacting with others and learning
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Would like to have more sense of accomplishment
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Leaving early when it's possible.
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What's going wrong and how can it be improved?
Thiefts get away with the impression that it sok to steal as long as they are being allowed
Review from Operations Dept
Personally, in a monotonous role with little to no upward path
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Its just a terrible place to work. No room for improvement or advancement
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The pay needs to be increased and the hours need to improve. 4 hour shifts are garbage and the minimum should be 6
Review from Operations Dept
There is drama at work with coworkers and management. When ROSS finds people who are really good at the job, they end up doing it alone and for 12 hour shifts because they dont have anyone else good enough. It is easy to get stuck at ROSS and never know when youll be home.
Review from Operations Dept
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