Siemens Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Lower level management is over worked and not general focused on the well being of there employees.
Review from Customer Support Dept
What do you like best about the leadership team?
The management is awesome and the team.
Review from Customer Support Dept
They were smart enough to figure out that our next promoter score as a conglomerate was not going to work to our benefit.
Review from Customer Support Dept
What does the leadership team need to get better at?
Compensating employees, helping employees develop, and understanding that each employee is different and you can't take the same approach toward everyone
Review from Customer Support Dept
What is the best part about your compensation package?
The way it is bundled and the options .
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
People working for longer than 5 years for the company are getting pail less that others coming in, the pay scale changes but no one evaluates who's getting severely under paid.
Review from Customer Support Dept
Compared to how other people in the same position in companies in the same area are being paid I am being paid much less. Also when you go above and beyond they just say good you did your job. There isn't recongnition for that.
Review from Customer Support Dept
What are some of the best things about your team?
They are all very smart and work together.
Review from Customer Support Dept
They look out for the best interest of the customer and find ways to work to better the customers experience.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They need better incentives and to actually be listened to by management.
Review from Customer Support Dept
Co-workers need to collaborate more and work together more efficiently. They also need to utilize each other's strengths.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I work from my home and hotels.
Review from Customer Support Dept
The knowing that what is happening in your job is going to effect the end customer.
Review from Customer Support Dept
Co-workers at the same general level work well together and help each other out.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Making the power piont presentatoin.
Review from Customer Support Dept
The interview was very pointed toward the task in general and not focusing on if this was a good fit for your life experiences.
Review from Customer Support Dept
They asked real life questions in addition to technical questions
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The chaling projets and bieing able to finish susecfuly.
Review from Customer Support Dept
Satisfaction of completing a task, finishing email in the same day that they were received and having material leave the factory on time.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Mainly there is always a rush when an issue comes in and instead of thinking through what should be done, the managers tell people just do it now because it's urgent. Then they make you do more work that could have been avoided. The managers are reactionary. I feel undervalued and under-compensated.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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