The Johns Hopkins Hospital Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
It has been a good.company to work for they try their best to keep their employees happy
Review from Customer Support Dept
Mostly good. Some difficult people, but other great coworkers make up for it.
Review from Customer Support Dept
What do you like best about the leadership team?
They try their best to keep us informed and make us feel included and heard
Review from Customer Support Dept
They do try to get out "among the masses" to learn how things are going first hand.
Review from Customer Support Dept
They listen to you and give feedback
Review from Customer Support Dept
What does the leadership team need to get better at?
they could be better at communcation
Review from Customer Support Dept
They need to get better at making decisions by actually spending time with their employees and open their overpaid eyes to the real issues.
Review from Customer Support Dept
What is the best part about your compensation package?
It covers everything anyone could think of and is competitive to other jobs
Review from Customer Support Dept
I'm vested to get pension, but that's no longer offered to new employees.
Review from Customer Support Dept
Health Benefits and vacation time
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of The Johns Hopkins Hospital yet.
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What are some of the best things about your team?
Strong easy to find solutions with and open to change
Review from Customer Support Dept
I love working with the people.
Review from Customer Support Dept
They encourage me as well as being caring and helpful
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
we need some more mature staff memebers not so many fresh out of school
Review from Customer Support Dept
COMMUNICATION. We could work together better if people were less resistant to changes, like corus, and more respectful of their staff.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The camaraderie we have together
Review from Customer Support Dept
It's most positive. There are some physicians who can be difficult, but overall, the culture is supportive.
Review from Customer Support Dept
It's fun to be around coworkers
Review from Customer Support Dept
What needs to change to make the company culture better?
Increase moral with monetary compensation that keeps up with the market and that employees deserve.
Review from Customer Support Dept
What did you like most about the interview process?
It was thorough and I was able to see many facets of the job I was taking before I was hired
Review from Customer Support Dept
It was straightforward. I got to meet others I would work with.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My patients and doing my job
Review from Customer Support Dept
Interacting with patients and coworkers
Review from Customer Support Dept
What's going wrong and how can it be improved?
There needs to be more flexibility with the work day and more opportunities for advancement within my department.
Review from Customer Support Dept
Everything. Not sure how it will improve; worked here for years and have yet to see an actual attempt at change, stick.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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