TJ Maxx CS Rep Employee Reviews
Briefly describe your overall experience at your company
Fantastic and great company to work with. Ceo are always kind.
Review from Customer Support Dept
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What do you like best about the leadership team?
Helpful to employees at all times
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They are always give the employee a first priority.
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We are all about helping one another and listening to each other.
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I like that they listen and are very helpful!
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experience bosses lack of communication
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What does the leadership team need to get better at?
Scheduling and being friendly to one another
Review from Customer Support Dept
They focus on things like credit card selling and upselling and numbers instead of an associates overall performance. The rules for asking people if they want to get the tJX credit card is overbearing and very uncomfortable. Focus is always on negative things, and no positive enforcement.
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Talking skills, greeting the customers
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Delegating tasks around the store
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What is the best part about your compensation package?
Vacation package is better than most
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Yes always great to work in this company.
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I'm able to have insurance, finally!
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A GOOD RETIREMENT IS INCLUDED
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The health insurance is really good, as well as the 401k.
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Why do you feel undervalued and what would make you feel better about your compensation?
They are currently making budget cuts and cutting hours as well as associate motivation funds.
Review from Customer Support Dept
I make barely over minimum wage despite having worked there for almost a decade. They use the cost of living wge increase every year and claim that as your "raise" despite the fact you are supposed to get at least a quarter raise a year. Turnover is horrible and employees don't care anymore.
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Paid days off, or benefits
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Part time employees got no benefits
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What are some of the best things about your team?
Friendly and hardworking . Take pride in our store
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We all cheer each other on when we do upsells. Great team unity
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everyone cares about everyone. people are understanding
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They can work well together.
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I like that they are similar to my age and are very nice!
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What do your coworkers need to improve and how could you work together better?
I love my fellow teammates and coworkers. We all ban together in the horrible atmosphere created by upper management and their need to focus solely on negative things and never show appreciation for good work or effort. My coworkers are some of the hardest working people I know.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
My fellow coordinators keep it positive
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The culture itself is wonderful
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customers all was rite all
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We have a very diverse store and I love being able to learn about other cultures
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Friendly interactions throughout the day with customers and coworkers
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What needs to change to make the company culture better?
Stop the stereotypes bullying and misconduct of management
Review from Customer Support Dept
Show appreciation and pay attention to all associates. Stop berating employees and managers from the top down. Have more realistic goals and quotas for credit cards and upselling.
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What did you like most about the interview process?
The manager at that time made it very relax and she picked up i had managed before a respect for each other
Review from Customer Support Dept
He made it extremely comfortable.
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The interview process is not easy . It is a good thing to hire the one of the best.
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The manager that interviewed me was a breath of fresh air. Bubbly and gave me direct answers.
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I like that she was honest and open about her expectations.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of TJ Maxx yet.
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What makes you most happy at work?
I enjoyed the customer experience, before i was fired for reporting misconduct
Review from Customer Support Dept
The customers, product and my fellow employees, always something new at the Max!
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Make my customers happy and putting a smile on their face
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get out the house experience
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Being able to interact with customers and coworkers
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What's going wrong and how can it be improved?
Pay attention to employees an show appreciation for good work and effort. Stop berating employees needlessly.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of TJ Maxx yet.
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What would you most like to see improved at your company?
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