Trimble Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
A fantastic place to work. Especially for those who enjoy a balance of solo work and team work
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Competence, ready to help and understand problems.
Review from Customer Support Dept
They actively seek opportunities for me. They value my career development. They encourage me to look at problems or research from a broader perspective. They broaden my horizons.
Review from Customer Support Dept
Approachable and passionate for the company. They have a clear and consistent view of their aims
Review from Customer Support Dept
I like the leadership team
Review from Customer Support Dept
Clear strategy and execution of goals
Review from Customer Support Dept
What does the leadership team need to get better at?
Stop living in an ivory tower and realize the disconnect between that tower and the reality of under-resourced projects. We do things our customers don't ask for and ignore the things we should do. At least in my area of work - I certainly understand that other areas might be different.
Review from Customer Support Dept
Communication, targets, goals, alignment with those that have their boots on the ground. Paying fairly and having a way for us to increase compensation for an employee outside of the normal merit time
Review from Customer Support Dept
Providing feedback. Personally I am only provided feedback when a job as been completed satisfactorily and to date only had a single T-Time instead of the 5 I have completed.
Review from Customer Support Dept
Linking overall strategy to every functional area. Also, communicating the vision down to all employees. Evaluate waste, including unnecessary travel, redundant positions, ineffective processes, middleman positions that don't offer value, etc.
Review from Customer Support Dept
What is the best part about your compensation package?
I am not so far...
Review from Customer Support Dept
It is good to be included to TOP Bonus Plan. I also think the company made me a fair offer.
Review from Customer Support Dept
The monthly payment as it pays the bills
Review from Customer Support Dept
I don't have a particular best part
Review from Customer Support Dept
Die 30 Tage Urlaub .
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
christmas bonus, a system for overtime
Review from Customer Support Dept
Under a poor manager, a lot of distrust and conflicting instructions. 'Do as I say, not as i do type of leadership. Was told in review, this can not be achieved. My wage is not covering cost of living, and little hope of much increase.
Review from Customer Support Dept
If it reflected the reality of the housing market and cost of living. I feel like if a company was really investing in me, they would compensate enough to afford to buy a home in the area. As cost of living raises, its harder and harder to afford to work in the Denver area.
Review from Customer Support Dept
I hope the benefits at Trimble are made.
Review from Customer Support Dept
Introducing salary review process based on current job market Current 3% annual merit increase does not reflect the increasing cost of living due to inflation. Many workers switch to other jobs to get a big increase in wages. Budgets for new hiring does take account for the current living costs.
Review from Customer Support Dept
What are some of the best things about your team?
Competence, professionality, team is open to hear not only positive but negative feedbacks.
Review from Customer Support Dept
We are so different from each other. This sometimes helps us to see things from different perspectives.
Review from Customer Support Dept
Some people are really good and are nice people. Unfortunately, too many people are not good enough and have personalities that are problematic. They destroy more than the good people do well.
Review from Customer Support Dept
very collaborative and very helpful.
Review from Customer Support Dept
everything is fine in my team
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
More communication, better understanding of the overall goals and not individual goals in relation to the department.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
It gives me everything to concentrate on work.
Review from Customer Support Dept
There are a few people in the office who make coffee breaks and lunches enjoyable. This helps me recharge.
Review from Customer Support Dept
The idea is to be collaborative. Great. Reality has become difficult.
Review from Customer Support Dept
The team and wider colleagues willingness to help
Review from Customer Support Dept
Die Offenheit gegenü
Review from Customer Support Dept
What needs to change to make the company culture better?
Trimble culture needs to flow through all of trimble locations, there are smaller trimble offices that have not see how wonderful it is to work at trimble.
Review from Customer Support Dept
Team's from all departments need to understand how their workload interacts with the next. Once this is achieved then a more cohesive office would be formed and this in turn would ensure that the office runs smoother and everyone would know what is required from all.
Review from Customer Support Dept
There are both positive and negative aspects about the company environment. People work very hard, sometimes in silos. I wish there was a way to interject more fun and collaboration. At times there is a feeling of isolation.
Review from Customer Support Dept
What did you like most about the interview process?
The flexibility. I was fleeing from a hurricane during the interview, and my video wasn't working, so we just did phone.
Review from Customer Support Dept
While extensive, it prepared me for long term success.
Review from Customer Support Dept
Multiple interviewers to get different reads on candidates
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
To solve successfully problems and cases with products.
Review from Customer Support Dept
I enjoy doing non-repetitive work. I enjoy working on different topics. This broadens my skillset, and I find that opportunity in the Support Team. I also enjoy going on business trips, which allows me to meet other people, which changes the whole atmosphere and broadens my business understanding.
Review from Customer Support Dept
Being able to help others and work as a team
Review from Customer Support Dept
Ich mag meine Arbeit .
Review from Customer Support Dept
that i earn money a
Review from Customer Support Dept
What's going wrong and how can it be improved?
The other leaders around me are not good enough.
Review from Customer Support Dept
I don't expect much, but I think the benefits for employees are small.
Review from Customer Support Dept
I know that if I am out of the office work that could have been achieved by others would be left for me and this then increases my workload. To ensure that this is not achieved, I have to complete work outside of office hours. If people thought about what was being asked then this could be avoided
Review from Customer Support Dept
I wish for more collaboration. I would like to do more. I'm interested in doing work in other sectors. At times I feel isolated.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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