Upgrade Operations Department Employee Reviews | Comparably
Upgrade Claimed Company
Upgrade is an online lending company that offers affordable credit products and free credit education tools. Upgrade was founded in 2017 and its current CEO is Renaud Laplanche. Since its inception 5 years ago, Upgrade has grown to more than 1400 team members. read more
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EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
2249

Upgrade Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Our leadership team has a clear vision for our company.

Review from Operations Dept

My leadership works closely with me to ensure I'm happy and that the work I'm doing is fulfilling. They ask for my feedback and always offer assistance where needed.

Review from Operations Dept

I feel like they care about me as a person more than your average company

Review from Operations Dept

Upgrade Inc supports their employees. I am happy to work here especially during COVID-19. The culture is to take care of our customers and employees. Upgrade has sent a few gifts during COVID while we work remotely. It is a kind gesture during a difficult time.

Review from Operations Dept

The leadership team is always pushing not only the company forward, but it's employees as well. The leadership teams see success when their employees succeed as well.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Upgrade yet.
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What is the best part about your compensation package?

Compensation Reviews

We get stock options and a 401k match.

Review from Operations Dept

Upgrade pays for 100% of the premiums for our benefits, which is a very nice touch.

Review from Operations Dept

I believe I am paid fairly

Review from Operations Dept

100% paid medical and dental. Great plans that don't skimp on the important stuff. Continually adding new benefits as we grow. Would love to see a 401k match, then it would be perfect!

Review from Operations Dept

Excellent coverage and competitive offerings.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Upgrade yet.
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What are some of the best things about your team?

Team Reviews

Everyone is nice and gives great feedback.

Review from Operations Dept

My team has a special bond that we've created from working closely together. I look forward to being at work because of them.

Review from Operations Dept

It is a collaborative environment.

Review from Operations Dept

My team consists of some of the brightest individuals I have ever met. The team is constantly sharing this knowledge with the greater team to ensure everyone is able to contribute to the team goals.

Review from Operations Dept

Driven and supportive. They want this company to succeed as mush as I do and it shows in their work ethic and high-quality deliverables.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Upgrade yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Everyone gets along and has a lot of fun while working together.

Review from Operations Dept

We truly value diversity, equity, and inclusion. Our company tries to incorporate various office events and celebrations to recognize our different ERG groups, but also celebrate different holidays.

Review from Operations Dept

Respect across functions and roles

Review from Operations Dept

You can ALWAYS ask questions to any team in the company, even if you do not work directly with that team. The work culture is very open and inviting.

Review from Operations Dept

They love and encourage you to show up, but are okay and accommodating when you need a vacation or some time to yourself.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Upgrade yet.
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What did you like most about the interview process?

Interviews Reviews

They kept me in the know the entire process.

Review from Operations Dept

The interview process is very comfortable and conversational. I met with at least 6 members for my most recent role. The interviewees not only got to know me, but I had the opportunity to learn more about their roles and overall team dynamics.

Review from Operations Dept

Respectful of my time. Everyone I interviewed with was friendly and punctual.

Review from Operations Dept

Conversational and easygoing; fast response on results.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Upgrade yet.
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What makes you most happy at work?

Outlook Reviews

The benefits and having a leader who helps me grow.

Review from Operations Dept

The people are great love working here

Review from Operations Dept

Being around my coworkers and working toward helping the company grow is truly rewarding.

Review from Operations Dept

I enjoy the fun projects and my helpful team members.

Review from Operations Dept

I am most excited about what I get to learn and how I get to contribute. I honestly can say I go home learning something new every day. With the new skills I learn, I feel like I am making a great contributions to my team.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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