UPMC Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept · Posted 11 days ago
Review from Operations Dept
Review from Operations Dept
High Energy. Requires forethought at all times to dissuade personal injury and legal issues.
Review from Operations Dept
I have worked and been a patient there. I trust the good care received there
Review from Operations Dept
What do you like best about the leadership team?
They do listen to what we say and try there best to help us
Review from Operations Dept
every one is great and polite
Review from Operations Dept
Great place to work always
Review from Operations Dept
Diverse, multicultural, professional, tries to keep communication open.
Review from Operations Dept
I am not very sure what I like the best about the leadership. I think they definitely have been improving though.
Review from Operations Dept
What does the leadership team need to get better at?
Management should improve transparency, accountability, and consistency in expectations. Strong performers are often rewarded with more work rather than recognition, while performance issues are addressed unevenly. Greater investment in staffing, employee retention, and patient safety would improve
Review from Operations Dept · Posted 11 days ago
Everything, from understanding production from our POV (it is trash that a bunch of suits decide our production when they can't even do what we do as it is), to giving us separate sick leave.
Review from Operations Dept
They need to get better at evaluating their personnel and realizing their worth.
Review from Operations Dept
Better communication with teams. Better understanding of the struggles we go through financially and personally because of the work environment.
Review from Operations Dept
Doesn't care about the little employees, only about the numbers.
Review from Operations Dept
What is the best part about your compensation package?
Retirement...I really don't need the other benefits...I'm covered
Review from Operations Dept
PTO time off and accrued
Review from Operations Dept
I'm not sure what my compensation package has included in it.
Review from Operations Dept
Guaranteed pay every two weeks.
Review from Operations Dept
inexpensive compared to previous employers benefits
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because responsibilities and workload continue to increase without corresponding recognition, compensation, or support. Consistent effort often results in more work rather than acknowledgment, and performance differences are not addressed fairly, which reinforces imbalance.
Review from Operations Dept · Posted 11 days ago
Every week we are asked to do more work from departments we don't even work under, but we aren't given more pay. So it's just added stress and responsibility with nothing to show except a fake "you rock" email that corporate sends out. Phony af.
Review from Operations Dept
More of a raise than 3%
Review from Operations Dept
Equal pay for the amount of time we as employees put in and also better healthcare.....We have terrible coverage considering we work for one of the biggest health care providers.
Review from Operations Dept
We all deserve better pay. We also deserve better coverage for healthcare.
Review from Operations Dept
What are some of the best things about your team?
We all strive for the same goal.....to make sure the hospital is clean
Review from Operations Dept
Clocking out is the best part of the job in general
Review from Operations Dept
the team consists of Security and i don't interact with them regular
Review from Operations Dept
professional but laid back always
Review from Operations Dept
Again, they're multicultural / diverse, so they all have different things to bring to the group.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Collaboration would improve with clearer communication, more consistent accountability, and better distribution of workload. Stronger teamwork and willingness to support shared responsibilities would reduce bottlenecks, prevent burnout, and create a more balanced, effective, and patient-focused work
Review from Operations Dept · Posted 11 days ago
Communication is our biggest failing.
Review from Operations Dept
Less gossip and more transparency
Review from Operations Dept
More communication and opportunities to interact professionally
Review from Operations Dept
lpeople could be held more accountable
Review from Operations Dept
What is most positive about the culture and environment at your company?
The cultures are mixed....so communication is a problem although we do a lot of laughing throughout our day
Review from Operations Dept
The fact that we're all miserable, all in it together trying to stay afloat lol
Review from Operations Dept
The best in the country
Review from Operations Dept
There is comraderie but crassness. I feel comfortable most of the time. Management is tentative but I sometimes feel like I'm not heard
Review from Operations Dept
Many people want to make relationships "work".
Review from Operations Dept
What needs to change to make the company culture better?
A healthier culture would require stronger professionalism, including reducing gossip about coworkers and patients, and clearer expectations for respectful communication. Consistent accountability, fair workload distribution, and reliable leadership follow-through are also needed.
Review from Operations Dept · Posted 11 days ago
Less focus on the numbers more focus on these people we care for
Review from Operations Dept
What did you like most about the interview process?
The company said all the right stuff — and I believed it until week on
Review from Operations Dept · Posted 11 days ago
We didn't have much to do to transferring from aramark to UPMC
Review from Operations Dept
Easy to understand and fillout
Review from Operations Dept
I like the fact they want to get to know you as a person
Review from Operations Dept
It was well layed out . The process way explained by HR beforehand so there was no surprises, frustrations.
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
When I have all my products and the equipment works
Review from Operations Dept
Clocking out is the only thing
Review from Operations Dept
Interacting with various maint. personnel
Review from Operations Dept
Not knowing what happens next
Review from Operations Dept
My coworkers make me most happy at work.
Review from Operations Dept
What's going wrong and how can it be improved?
Patients have mixed experiences but seem to be delayed care despite hurdles being surmountable with accountability.
Review from Operations Dept · Posted 11 days ago
It is an emotional company to work with: Life and death situations daily. One small mistake can make life miserable fir months or years.
Review from Operations Dept
Pay us fairly and make sure we are alright as a company. Half of the workers struggle daily just to get to our jobs because we are so underpayed and understaffed.
Review from Operations Dept
I don't like working in hospitals
Review from Operations Dept
Give everyone a voice not just leadership
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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