USAA IT Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Experienced in field of leadership, generally approachable, believe in our mission.
Review from IT Dept
Leads support for Military and their families.
Review from IT Dept
They understand that happy workers provide the best service to our customers.
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The really cultivate a great culture, working here is like being part of a large family that's looking out for each other.
Review from IT Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of USAA yet.
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What is the best part about your compensation package?
Pay and bonus are good
Review from IT Dept
Flexible hours, work-from-home available for some positions
Review from IT Dept
I've never worried that something I needed was not covered or benfits could possibly be better elsewhere.
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You can find other companies that pay more for sure, but not with this level of job security (no layoffs since 2001).
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Why do you feel undervalued and what would make you feel better about your compensation?
Compensation for IT workers doesn't adequately compensate developers with hard to find or "specialized" skill sets.
Review from IT Dept
What are some of the best things about your team?
Passionate about & skilled in their field, support the mission, most want to learn and grow in the field & help each other succeed.
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Always supportive of each other
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They are all cooperative / supportive of each other.
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What do your coworkers need to improve and how could you work together better?
They need to be more flexible towards WFH.
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What is most positive about the culture and environment at your company?
Nice facilities, mission focused, accessible leadership, collaborative, budget management, good focus on risk mgmt.
Review from IT Dept
No Blame just correct issues and move on.
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Focus on employee culture/ retention and emphasis on the customer facing mission.
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Family like culture, not a lot of politics for a company this size.
Review from IT Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of USAA yet.
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What did you like most about the interview process?
Well planned in person interviews, timely response,
Review from IT Dept
Free trip to San Antonio to tour the USAA HQ campus.
Review from IT Dept
It's thorough but fair, hard to get in, but once you are employed here it's reassuring to know the new hires are up to an expected standard.
Review from IT Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of USAA yet.
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What makes you most happy at work?
Variety of projects and efforts i engage on keeps my interest, support for continuous learning, fair pay /total compensatin, and good benefits & facilities.
Review from IT Dept
Automation and architecture of new services.
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Successful and friendly collaboration with peers.
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Interaction with my coworkers and a constant feeling of a job well-done.
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What's going wrong and how can it be improved?
Need more WFH options for IT
Review from IT Dept
What do you like best about your company?
There aren't any Outlook reviews of USAA yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of USAA yet.
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