CaptionCall Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Breaks are short, which can make continuing work difficult, you tend to get sleepy.
Review from Customer Support Dept
What do you like best about the leadership team?
Invested in making company better for all
Review from Customer Support Dept
Its a great atmosphere and very understanding of cultural differences and opinions
Review from Customer Support Dept
Supportive and caring. Lots of training. They want you to succeed.
Review from Customer Support Dept
They have been very supportive of me, as an older worker (and on disability)
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
fair and in line with other similar packages
Review from Customer Support Dept
They now offer great health insurance and all that a person needs with a family
Review from Customer Support Dept
Inexpensive benefits. Some benefits available for part time.
Review from Customer Support Dept
Work part time, but still qualify to contribute to a 401k or Roth 401k.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
All companies should pay a liveable wage.
Review from Customer Support Dept
What are some of the best things about your team?
knowledgeable, friendly, fun, supportive, helpful
Review from Customer Support Dept
Every one gets a chance to talk and we always play really fun outgoing games
Review from Customer Support Dept
Everyone is looking to provide the best service to our customers.
Review from Customer Support Dept
Many younger workers there (in their 20s and 30s). Makes it stimulating to work there.
Review from Customer Support Dept
My TLS is super fantastic, very helpful and easy to reach out to about any issues I might have.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
interested and invested in improving the quality of life for the clients
Review from Customer Support Dept
Every one accepts each other and gets along
Review from Customer Support Dept
No micromanaging. Lots of team spirit type activities. Fundraising for good causes.
Review from Customer Support Dept
They take their time in training new employees.
Review from Customer Support Dept
It's relaxed, and you are well treated over all
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
well organized and informative regarding the job duties and responsibilities as well as benefit packages and available schedules
Review from Customer Support Dept
Assessments doing what the actual job entails. Provides candidates with a very good idea of what the job entails. No nonsense.
Review from Customer Support Dept
ran me thru some quick testing, to see if I would be able to handle the work.
Review from Customer Support Dept
I enjoyed that I knew what was expected going in.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
knowing i'm helping to make people's lives better
Review from Customer Support Dept
Knowing that I provide a needed service.
Review from Customer Support Dept
I like that I am helping people hear better
Review from Customer Support Dept
What's going wrong and how can it be improved?
Some times it feels stressful for break times and on phone times, not enough face to face interactions
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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