ALDI USA Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
will listen if you request; open door policy
Review from Customer Support Dept
It is a straight line management system. I like that it is direct and easy to follow.
Review from Customer Support Dept
They are always improving and open to new ideas
Review from Customer Support Dept
How they get to work when shipments arrive.
Review from Customer Support Dept
Everyone seems to be very open to suggestions/complaints/compliments!
Review from Customer Support Dept
What does the leadership team need to get better at?
Communication is terrible. The people who don't actually work in the stores have no concept of the difficulties that the employees go through.
Review from Customer Support Dept
What is the best part about your compensation package?
Sufficent paid time off. Decent benefits.
Review from Customer Support Dept
The insurance offered and the paid vacation system
Review from Customer Support Dept
I'm just satisfied with it.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Our starting pay is less than other stores and our work is much more difficult. Aldi has a fake image of being a great company to work for but in reality the people high up do not care about the associates.
Review from Customer Support Dept
Pay cuts for managers was implemented in august of 2020. We now only make $1 more then regular store associates. The work is like no other stores and you're expected to work like a robot. Other then that it's a good company to work for.
Review from Customer Support Dept
Company is too 'politically correct' treating everyone 'the same' when they need to look at individual and what that person offers the company. People who work smart should be compensated especially by these billion dollar corporations. (aldi really employs too many people; reduce & pay accordingly)
Review from Customer Support Dept
What are some of the best things about your team?
My team is like family. We have stuck with each other through a very difficult time.
Review from Customer Support Dept
It takes a team to run the store and accomplish objectives. We have the ability as a team to handle it.
Review from Customer Support Dept
They are kind and respectful of property.
Review from Customer Support Dept
everyone is super friendly and easy to get along with. there are only a couple of people who don't pull their weight, but it's fine
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
they need to listen, be less selfish
Review from Customer Support Dept
Be more positive and encouraging of each other
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Positive and forward thinking, the focus is we take care of the customer the corporation takes care of us.
Review from Customer Support Dept
The customers are generally friendly so it eases the stress
Review from Customer Support Dept
How local customers treat us.
Review from Customer Support Dept
everyone is always in a great mood
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
It was fast and easy.
Review from Customer Support Dept
that it was a two-step process and there were plenty of opportunities to ask questions
Review from Customer Support Dept
What would you improve about your company's interview process?
District Managers not store managers control the interview and hiring process. I would allow managers more control over it because they work in the environment they are hiring for.
Review from Customer Support Dept
What makes you most happy at work?
My store manager and co-workers
Review from Customer Support Dept
To be honest. Going home early.
Review from Customer Support Dept
The fast paced ever changing day makes the time fly by.
Review from Customer Support Dept
When the staff is in a good mood and is easy to work with
Review from Customer Support Dept
Getting to see new faces.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Aldi does not back/empower its employees. Aldi does not represent its rules/requirements (ie: plays both ends from the middle). If you hire me, trust me. If you make a rule, stick to it and explain this to customer (ie: dont throw employee under the bus).
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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