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Champion is

Ranked

#78

Fashion and Beauty Brands

Brand Page

Champion

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Champion

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Champion is ranked #78 in Fashion and Beauty Brands

About Champion's Brand

The only live score app that lets you follow teams AND individual players. Champion’s brand is ranked #863 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Champion. When compared to other organizations within the Fashion and Beauty industry, Champion is ranked #78. Among its major competitors, Champion is ranked in 2nd place for NPS while theScore, Inc. is 1st, and RunKeeper is 3rd.Their current valuation is $391k

Brand at a Glance

76%

Customer Loyalty

4.2/5

Product Quality

3.7/5

Pricing

3.7/5

Customer Service

Champion Ranking

^#863 in Global Best Brands
^#78 in Fashion and Beauty
^#2 / 4 of its competitors

Champion NPS

Champion's Net Promoter Score (NPS) is a 16 with 53% Promoters, 10% Passives, and 37% Detractors. Net Promoter Score tracks whether Champion's customers would recommend using the product based on a scale of -100 to 100.

Champion Overall NPS

NPS

53%	Promoters
10%	Passives
37%	Detractors

Champion NPS Trend

-100

-50

100

Summary	Date	Score
Feb 2024 22	Feb 2024	22
Mar 2024 18	Mar 2024	18
Jun 2024 17	Jun 2024	17
Jul 2024 17	Jul 2024	17
Sep 2024 15	Sep 2024	15
Oct 2024 17	Oct 2024	17
Nov 2024 16	Nov 2024	16
Dec 2024 14	Dec 2024	14
Jan 2026 15	Jan 2026	15
Feb 2026 17	Feb 2026	17
Mar 2026 17	Mar 2026	17
May 2026 15	May 2026	15

How Other Brands Compare

Champion is ranked second for NPS among its competitors. theScore, Inc. and RunKeeper come in first and third, with Fitbit coming in at #4. Among those competitors, it is the second most valued company behind Fitbit.

	Champion	Fitbit	theScore, Inc.	RunKeeper
Global Ranking	#863	#375	#-	#-
NPS	16	-35	26	0
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-	-
Valuation Updated every 24 hours for public companies	$391k	$1.72B	-	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Champion NPS by Gender

Female customers rated Champion's NPS 6 points higher than Male customers.

Male

Champion's NPS was rated 50 by Male customers on Comparably.

75%

Promoters

Passives

25%

Detractors

Female

Champion's NPS was rated 56 by Female customers on Comparably.

78%

Promoters

Passives

22%

Detractors

Champion NPS by Ethnicity

Champion's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 34	Caucasian	34
African American/Black 100	African American/Black	100
Asian or Pacific Islander 20	Asian or Pacific Islander	20

Champion NPS by Age

Champion's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

100

Summary

Age

Promoters

Passives

Detractors

18-25

62%

38%

26-30

100%

Champion NPS by Usage

Champion's NPS was rated the highest by customers who have used Champion's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
1 to 2 Years 60	1 to 2 Years	60
2 to 5 Years 66	2 to 5 Years	66
5 to 10 Years 100	5 to 10 Years	100
Over 10 Years 0	Over 10 Years	0

Champion NPS vs. Competitors

Compared to its competitors, Champion's NPS is rated right above RunKeeper, and is preceded by theScore, Inc..

COMPANY		NPS Score
	theScore, Inc.	26
	Champion	16
	RunKeeper	0
	Fitbit	-35

Champion NPS vs Companies in Fashion and Beauty

In the Fashion and Beauty industry, Champion's NPS is rated right below Gucci.

COMPANY		NPS Score
	Nike	48
	Vans	47
	American Eagle Outfitters	44
	Uniqlo	40
	CHANEL	39
	Glossier	38
	Crocs	35
	Gucci	31
	Champion	16

Champion Customer Reviews

Out of the 5 Champion customer reviews 5 were positive and 0 were constructive. Champion customer reviews reflect that all customers have a favorable experience using the products/services of the company.

Champion Customer Loyalty

76%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

76% of Champion users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

76%

24%

Champion Customer Loyalty Score by Gender

Female customers rated Champion's Customer Loyalty score 35% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Champion.

Male

55%

Yes

Female

90%

Yes

Champion Customer Loyalty Score by Ethnicity

Champion's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Champion.

100

out of 100

Caucasian

out of 100

African American/Black

out of 100

Asian or Pacific Islander

Champion Customer Loyalty Score by Age

Champion's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Champion.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 78%	18-25	78%
26-30 64%	26-30	64%

Champion Customer Loyalty Score by Usage

Champion's Customer Loyalty score was rated the highest by customers who have used Champion's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

1 to 2 Years	64%
2 to 5 Years	85%
5 to 10 Years	70%
Over 10 Years	78%

Champion Customer Loyalty Score by Industry

Champion's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Business and Consumer Services industry customers.

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Tech	82%
Business and Consumer Services	78%

Champion Customer Loyalty vs. Competitors

Compared to its competitors, Champion's Customer Loyalty score is rated right above Fitbit.

COMPANY		Customer Loyalty Score
	Champion	76%
	Fitbit	74%
	theScore, Inc.	62%
	RunKeeper	55%

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Customer Loyalty for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Champion's Customer Loyalty score is rated right above Gucci, and is preceded by Glossier.

COMPANY		Customer Loyalty Score
	American Eagle Outfitters	87%
	Vans	85%
	Nike	83%
	Uniqlo	81%
	CHANEL	79%
	Crocs	79%
	Glossier	77%
	Champion	76%
	Gucci	76%

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Champion Product Quality

4.2/5

Champion has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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Champion Product Information

Champion’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Champion's product the highest. Reviewers from the Business and Consumer Services industry rated Champion the lowest at 4.1.

Website: http://championapp.co/

Company Size: 501-1,000 Employees

Industry

Energy

Government & Legal

Quick Insights into Champion Product Quality

Champion's Product Quality score was rated highest by Caucasian customers, and rated lowest by customers from the Business and Consumer Services industry.

Sign Up to unlock insights into how customers have ranked Champion's Product Quality.

Ranked Champion Product Quality the Highest

Caucasian	5
26-30	4.8
Tech	4.8

Ranked Champion Product Quality the Lowest

18-25	4.4
Asian or Pacific Islander	4.3
Business and Consumer Services	4.1

Champion Product Quality Score by Gender

Female customers rated Champion's Product Quality score 0.2 stars higher than Male customers.

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Male

4.5/5

Female

4.7/5

Champion Product Quality Score by Ethnicity

Champion's Product Quality score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 5	Caucasian	5
African American/Black 4.7	African American/Black	4.7
Asian or Pacific Islander 4.3	Asian or Pacific Islander	4.3

Champion Product Quality Score by Age

Champion's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 4.4	18-25	4.4
26-30 4.8	26-30	4.8

Champion Product Quality Score by Usage

Champion's Product Quality score was rated the highest by customers who have used Champion's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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1 to 2 Years	4.6
2 to 5 Years	4.6
5 to 10 Years	4.6
Over 10 Years	4.7

Champion Product Quality Score by Industry

Champion's Product Quality score was rated the highest by Tech industry customers, and the lowest by Business and Consumer Services industry customers.

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Tech	4.8
Business and Consumer Services	4.1

Champion Product Quality vs. Competitors

Compared to its competitors, Champion's Product Quality score is rated right above theScore, Inc..

COMPANY		Product Quality Score
	Champion	4.2/5
	theScore, Inc.	3.8/5
	RunKeeper	3.2/5
	Fitbit	2.6/5

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Product Quality for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Champion's Product Quality score is rated right above American Eagle Outfitters, and is preceded by CHANEL.

COMPANY		Product Quality Score
	Uniqlo	4.3/5
	Nike	4.3/5
	Vans	4.3/5
	Glossier	4.3/5
	CHANEL	4.2/5
	Champion	4.2/5
	American Eagle Outfitters	4.2/5
	Gucci	4.2/5
	Crocs	4.1/5

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Champion Pricing

Champion ROI & Value For Money

3.7/5

Champion has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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Champion Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Business and Consumer Services industry think that they had the lowest ROI from Champion.

Quick Insights into Champion ROI

Champion's ROI score was rated highest by customers ages 26-30, and rated lowest by customers from the Business and Consumer Services industry.

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Ranked Champion ROI the Highest

26-30	5
Caucasian	5
Over 10 Years	5

Ranked Champion ROI the Lowest

Asian or Pacific Islander	4.1
18-25	3.9
Business and Consumer Services	3.7

Champion ROI Score by Gender

Male customers rated Champion's ROI score 0.2 stars higher than Female customers.

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Male

4.6/5

Female

4.4/5

Champion ROI Score by Ethnicity

Champion's ROI score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 5	Caucasian	5
African American/Black 4.2	African American/Black	4.2
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1

Champion ROI Score by Age

Champion's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

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Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 5	26-30	5

Champion ROI Score by Usage

Champion's ROI score was rated the highest by customers who have used Champion's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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1 to 2 Years	4.4
2 to 5 Years	4.1
5 to 10 Years	4.3
Over 10 Years	5

Champion ROI Score by Industry

Champion's ROI score was rated the highest by Tech industry customers, and the lowest by Business and Consumer Services industry customers.

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Tech	5
Business and Consumer Services	3.7

Champion Pricing vs. Competitors

Compared to its competitors, Champion's ROI score is rated right above RunKeeper.

COMPANY		Pricing Score
	Champion	3.7/5
	RunKeeper	3.5/5
	theScore, Inc.	3.4/5
	Fitbit	2.4/5

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ROI for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Champion's ROI score is rated right above Crocs, and is preceded by Gucci.

COMPANY		Pricing Score
	Vans	4/5
	Uniqlo	4/5
	Nike	3.9/5
	CHANEL	3.9/5
	Glossier	3.9/5
	American Eagle Outfitters	3.8/5
	Gucci	3.8/5
	Champion	3.7/5
	Crocs	3.7/5

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Champion Customer Satisfaction (CSAT)

Champion Customer Satisfaction (CSAT) Score

79 / 100

Champion has an overall Customer Satisfaction score of 79 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	56%
Satisfied	23%
Neither Satisfied nor Dissatisfied	13%
Dissatisfied	0%
Very Dissatisfied	8%

Very Satisfied

56%

Satisfied

23%

Neither Satisfied nor Dissatisfied

13%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Champion Customer Satisfaction

Champion's Customer Satisfaction score was rated highest by customers who have used Champion's products/services for 1 to 2 Years, and rated lowest by Male customers.

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Ranked Champion Customer Satisfaction the Highest

1 to 2 Years	100%
African American/Black	100%
Tech	100%

Ranked Champion Customer Satisfaction the Lowest

Over 10 Years	75%
Business and Consumer Services	67%
Male	67%

Champion Customer Satisfaction Score by Gender

Female customers rated Champion's Customer Satisfaction score 22 points higher than Male customers.

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67 / 100

Male

	Very Satisfied	50%
	Satisfied	17%
	Neither Satisfied nor Dissatisfied	16%
	Dissatisfied	0%
	Very Dissatisfied	17%

89 / 100

Female

	Very Satisfied	78%
	Satisfied	11%
	Neither Satisfied nor Dissatisfied	11%
	Dissatisfied	0%
	Very Dissatisfied	0%

Champion Customer Satisfaction Score by Ethnicity

African American/Black
100%
Asian or Pacific Islander
80%

CSAT according to African American/Black

Champion's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	100%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

100%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Champion's Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.

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80 / 100

Very Satisfied	60%
Satisfied	20%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

60%

Satisfied

20%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

Champion Customer Satisfaction Score by Age

Champion's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

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100

Breakdown

Age

Score

18-25

86%

26-30

80%

Champion Customer Satisfaction Score by Usage

Champion's Customer Satisfaction score was rated the highest by customers who have used Champion's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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1 to 2 Years	100
2 to 5 Years	83
Over 10 Years	75

Champion Customer Satisfaction Score by Industry

Champion's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Business and Consumer Services industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

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Tech	100
Business and Consumer Services	67

Champion Customer Satisfaction vs. Competitors

Compared to its competitors, Champion's Customer Satisfaction score is rated right above RunKeeper, and is preceded by theScore, Inc..

COMPANY		Customer Satisfaction (CSAT) Score
	theScore, Inc.	81%
	Champion	79%
	RunKeeper	50%
	Fitbit	33%

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Customer Satisfaction for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Champion's Customer Satisfaction score is rated right above Glossier, and is preceded by CHANEL.

COMPANY		Customer Satisfaction (CSAT) Score
	Uniqlo	88%
	Nike	86%
	Vans	85%
	American Eagle Outfitters	82%
	CHANEL	80%
	Champion	79%
	Glossier	79%
	Crocs	79%
	Gucci	79%

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Champion Customer Service

3.7/5

Champion has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About Champion's Customer Service

Address

Boca Raton, FL United States of America

Website

http://championapp.co/

Quick Insights into Champion Customer Service

Champion's Customer Service score was rated highest by customers ages 26-30, and rated lowest by Caucasian customers.

Sign Up to unlock insights into how customers have ranked Champion's Customer Service score.

Ranked Champion Customer Service the Highest

26-30	4.8
Tech	4.8
1 to 2 Years	4.4

Ranked Champion Customer Service the Lowest

Male	3.8
Over 10 Years	3.6
Caucasian	3.5

Champion Customer Service Score by Gender

Female customers rated Champion's Customer Service score 0.6 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Champion.

Male

3.8/5

Female

4.4/5

Champion Customer Service Score by Ethnicity

Champion's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Champion.

100

Summary	Ethnicity	Customer Service Score
Caucasian 3.5	Caucasian	3.5
African American/Black 4.1	African American/Black	4.1
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1

Champion Customer Service Score by Age

Champion's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Champion.

100

Summary	Age	Customer Service Score
18-25 4	18-25	4
26-30 4.8	26-30	4.8

Champion Customer Service Score by Usage

Champion's Customer Service score was rated the highest by customers who have used Champion's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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1 to 2 Years	4.4
2 to 5 Years	4.1
5 to 10 Years	4
Over 10 Years	3.6

Champion Customer Service Score by Industry

Champion's Customer Service score was rated the highest by Tech industry customers, and the lowest by Business and Consumer Services industry customers.

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Tech	4.8
Business and Consumer Services	3.9

Champion Customer Service vs. Competitors

Compared to its competitors, Champion's Customer Service score is rated right above RunKeeper, and is preceded by theScore, Inc..

COMPANY		Customer Service Score
	theScore, Inc.	3.8/5
	Champion	3.7/5
	RunKeeper	3.5/5
	Fitbit	2.2/5

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Customer Service for Other Fashion and Beauty Brands

In the Fashion and Beauty industry, Champion's Customer Service score is rated right below Crocs.

COMPANY		Customer Service Score
	Glossier	4.2/5
	Uniqlo	4.1/5
	Nike	4.1/5
	Vans	4.1/5
	CHANEL	4.1/5
	American Eagle Outfitters	4/5
	Gucci	4/5
	Crocs	3.9/5
	Champion	3.7/5

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Champion as an Employer

3.3/5

Champion has a 3.3/5 stars for its overall company culture rated by their employees

bottom

45%

CEO of Champion

Michael Sullivan

In the Bottom 45% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Champion scored a 16 for Net Promoter Score and a -4 for Employee Net Promoter Score. NPS gauges how likely a customer of Champion would recommend the brand to a friend. ENPS measures how likely Champion employees would recommend working at Champion to a friend.

Net Promoter Score

NPS Score

53%	Promoters
10%	Passive
37%	Detractors

Employee Net Promoter Score

-4

eNPS Score

40%	Promoters
16%	Passive
44%	Detractors

Global Ranking Snapshot

Champion is ranked #863 in the Global Top 100 Brands. It ranks just behind Orangetheory Fitness and just ahead of FirstBank.

RANK			INDUSTRY
861	Pendo	Todd Olson	Tech
862	Orangetheory Fitness	Dave Long	Health and Wellness
863	Champion	Michael Sullivan	Fashion and Beauty
864	FirstBank	Jim Reuter	Banking and Financial Services
865	FHI 360	Patrick Fine	Business and Consumer Services
866	Formlabs	Maxim Lobovsky	Consumer Goods
867	Whiting-Turner	Timothy Regan	Business and Consumer Services