DIGNITY HEALTH Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
The leadership team at dignity health works well together.
Review from Customer Support Dept
patient care is first and formost
Review from Customer Support Dept
They lead by example, listen well, take input from everyone and are always looking to improve. Very positive and supportive.
Review from Customer Support Dept
Our CEO is reachable and listens to her employees
Review from Customer Support Dept
What does the leadership team need to get better at?
They are absolutely terrible. They get bonuses based on how much money they save on their budget which results in them making 1 CNA cover 30 patients, not purchasing new chairs for staff to sit on when all of the chairs are broken, not ordering basic equipment like vitals machines for patient care
Review from Customer Support Dept
There is way too much favoritism and our local HR is garbage
Review from Customer Support Dept
Providing positive feedback and allowing employees to have a voice to help make positive changes to enrich services to patients.
Review from Customer Support Dept
What is the best part about your compensation package?
The healthcare package. It's free for you and your dependents as long as you're part of the union
Review from Customer Support Dept
Pension plan, in addition to retirement.
Review from Customer Support Dept
Dignity has great benefits. They are better in comparison than competitive hospital networks.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I work as a medical assistant, I had to go to to school for training which causes school debts. Yet the PSR and MOR I and II make almost the same as a medical assistant. Those positions don
Review from Customer Support Dept
merit raises are a thing of the past
Review from Customer Support Dept
Company does not see value of role and underplays to cut costs and hires inexperienced personnel. Would like more education compensation
Review from Customer Support Dept
What are some of the best things about your team?
They are like my family. It's the only reason I stay
Review from Customer Support Dept
Patient care is top notch
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
We could work together better with team building exercises.
Review from Customer Support Dept
I feel our floor works together well, but our manager threatens that.
Review from Customer Support Dept
Need more opportunities for training due to inexperience. Should be more supportive and helpful instead of trying to find errors etc
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The workers are like family. Management is toxic.
Review from Customer Support Dept
Teamwork is important. My doc pushes us
Review from Customer Support Dept
What needs to change to make the company culture better?
Everything is top down and key players not involved in decision making likely to reduce costs.
Review from Customer Support Dept
What did you like most about the interview process?
It was informal and one on one
Review from Customer Support Dept
My interview was very quick and efficient.
Review from Customer Support Dept
it has been quite a while since I had an interview
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I love caring for people and at the same time I get to make a living.
Review from Customer Support Dept
I enjoy my coworkers and the work we do.
Review from Customer Support Dept
Taking care of people who are ill and providing them with the best care to help them lead healthier and happier lives.
Review from Customer Support Dept
What's going wrong and how can it be improved?
We need better leadership, some of our leaders have no clinical background
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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