Gap Inc. CS Rep Employee Reviews | Comparably
Gap Inc. Claimed Company
Gap Inc., a house of iconic brands, is the largest specialty apparel company in America. Its Old Navy, Gap, Banana Republic, and Athleta brands offer clothing, accessories, and lifestyle products for men, women and children. Since 1969, Gap Inc. has created products and experiences that shape culture, while doing right by employees, communities and the planet. Gap Inc. products are available worldwide through company-operated stores, franchise stores, and e-commerce sites. Fiscal year 2023 net sales were $14.9 billion. For more information, please visit www.gapinc.com. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman,?regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. read more
EMPLOYEE
PARTICIPANTS
682
TOTAL
RATINGS
5765
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Gap Inc. CS Rep Employee Reviews

Briefly describe your overall experience at your company

Pretty good place to work. Most calls go well.

Review from Customer Support Dept

decent but not a productive as it should be

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

Leadership is friendly and helpful.

Review from Customer Support Dept

They are always there when you need them and they are great at setting a good example for our team

Review from Customer Support Dept

I love that they encourage you and it's like a family instead of a work environment. It might be different store to store, but I enjoy working there.

Review from Customer Support Dept

Progressive

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

they need to socialize more with the workers and offer a better work experience

Review from Customer Support Dept

get over themselves!! their team members are so full of themselves

Review from Customer Support Dept

Training process needs reviewed. Too much focus on metrics too early. Expansion of offices or send more reps home-based.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

That I am able to afford the things I need in life

Review from Customer Support Dept

the company will always work with you in needs and benefit of their workers

Review from Customer Support Dept

It is a great starting wage and they do have great discounts and options.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

We work really hard under strict metrics and pressure.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Everyone understands the way things work. We get each other through the day.

Review from Customer Support Dept

We work together really well. Every gets along and we get our job done

Review from Customer Support Dept

my team is always friendly and willing to help those in need.

Review from Customer Support Dept

We are like a family instead of a buisness

Review from Customer Support Dept

We pull together for everyone's success.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Gap Inc. yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

You get to wear your regular clothes, no uniforms. Office chairs are nice.

Review from Customer Support Dept

Everyone is nice and very pleasant to work with

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

the company always wants to set a warm and positive environment

Review from Customer Support Dept

Give us assigned workspaces so we don't have to relicate every shift, and better office equipment (ours is worn).

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

I got to talk about my skills and how they would benefit the company.

Review from Customer Support Dept

They really give you a good idea of what it’s like to work for the company and what is expected of you as an em

Review from Customer Support Dept

the interview was in a group with multiple prospects making it easier to think of answers for interview questions.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Gap Inc. yet.
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What makes you most happy at work?

Outlook Reviews

The free cocoa and tea.

Review from Customer Support Dept

That I am able to make a difference for the company and the customers

Review from Customer Support Dept

Getting paid...kidding. I love the clothes, seeing the new clothes styling them and seeing my coworkers

Review from Customer Support Dept

Great peer support and great products.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

sometimes the hours can be a little too much to work

Review from Customer Support Dept

I don't feel valued as an employee. I'm just another body.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Gap Inc. yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Gap Inc. yet.
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