Genesys HR Department Employee Reviews | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
EMPLOYEE
PARTICIPANTS
237
TOTAL
RATINGS
2648
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Genesys HR Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Aligned to the companies goals and mission

Review from HR Dept

Good communication and leadership. The Genesys leadership is really trying to make the company THE industry leader.

Review from HR Dept

I like that they are all approachable and give you the freedom to try things out.

Review from HR Dept

They communicate with the company and teams even if we are not all located in the same location. We as employees are able to know what is happening at Genesys as it is happening.

Review from HR Dept

Transparent

Review from HR Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Genesys yet.
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What is the best part about your compensation package?

Compensation Reviews

the benefits are the best in my opinion but not stock / RSU

Review from HR Dept

The base pay is very good and the benefits are awesome.

Review from HR Dept

Solid pay package and the benefits and perks are awesome. Open Time Off is great and working in the office that I do we have a cafe and gym that employees can use.

Review from HR Dept

Paid fairly

Review from HR Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Genesys yet.
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What are some of the best things about your team?

Team Reviews

THEY ARE THE BEST TEAM

Review from HR Dept

I like that there aren't too many meetings and if they aren't needed we don't have them. It's also a plus that my boss brakes fresh bread for our morning meeting.

Review from HR Dept

My team works together to make things better. There isn't one person who is looking out for just themselves it is a group effort. We win and lose as a team and all of us know that.

Review from HR Dept

Competent

Review from HR Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Genesys yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

We are able to be ourselves. Flexibility to have passions outside of work and play is part of what we do.

Review from HR Dept

People who work at Genesys want to work at Genesys. When you walk the halls or have meetings everyone is dedicated to the success of the full team.

Review from HR Dept

What needs to change to make the company culture better?

Environment Reviews

We are in transition due to a large acquisition. We need to finish harmonizing portions of the business (compensation structure, benefits...

Review from HR Dept

What did you like most about the interview process?

Interviews Reviews

That it was more than just a phone call and an in-person interview. I was able to do a presentation explaining my role and how I would fit into the team.

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Genesys yet.
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What makes you most happy at work?

Outlook Reviews

The scope of the work and the people I work with.

Review from HR Dept

My teammates are awesome. I love working with them.

Review from HR Dept

Working with a great team at a great company. When you are proud to work for the company you work at it you can be happy at work.

Review from HR Dept

Top leaders want this to be a great place to work and people like it here.

Review from HR Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Genesys yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Genesys yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Genesys yet.
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