Johns Hopkins Medicine Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
teamwork and communication leadership trust
Review from Customer Support Dept
Willing to listen to concerns.
Review from Customer Support Dept
What does the leadership team need to get better at?
Focusing more on safe patient care/what patient's need, versus catering to patient's creature comforts/creating a hotel-like experience.
Review from Customer Support Dept
Communication
Review from Customer Support Dept
What is the best part about your compensation package?
Short term disability and the benefits available
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We are not paid according to experience.
Review from Customer Support Dept
What are some of the best things about your team?
caring trust and respect other
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Need better management. Hire actual leaders and quality employees who don't come to work inebriated or who lack initiative
Review from Customer Support Dept
Have to work sorted fairly.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
trusting your co-worker and leadership
Review from Customer Support Dept
What needs to change to make the company culture better?
They need to value the employees they have and not treat us as if we are expendable.
Review from Customer Support Dept
What did you like most about the interview process?
they was nice and sweet
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
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What's going wrong and how can it be improved?
communication is the key to everything
Review from Customer Support Dept
The management's communication with employees is what has the company environment viewed as negative.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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