Navy Federal Credit Union Operations Department Employee Reviews | Comparably
Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more
EMPLOYEE
PARTICIPANTS
366
TOTAL
RATINGS
3207
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Navy Federal Credit Union Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They listen and encourage growth.

Review from Operations Dept

My leadership team supports my goals and works to help me work toward and achieve them.

Review from Operations Dept

They are supportive and innovative thinkers.

Review from Operations Dept

They try to be supportive whenever they can.

Review from Operations Dept

They have been there with the jobs. All supervisory have started out on the phones

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Navy Federal Credit Union yet.
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What is the best part about your compensation package?

Compensation Reviews

The vision package and medical packages are really good

Review from Operations Dept

The benefits are amongst the best available. Full 401k match up to 7%, excellent health insurance, employee assistance program, on-site health facility, on-site gym, on-site cafeteria, etc. for employees on the main campuses, as well as additional programs for remote employees, tuition assistance.

Review from Operations Dept

Bonus and pension, package rivals that of government for benefits

Review from Operations Dept

The salary is very competitive. We are also provided with different perks and incentives throughout the year. Additionally, we receive a paid pension that we do not have to contribute to and up to 7% 401K match.

Review from Operations Dept

I am working part time and I still get benefits.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Navy Federal Credit Union yet.
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What are some of the best things about your team?

Team Reviews

Just the right amount of meetings and discussion. Much of the decision making is done via internal messaging systems such as Webex chat spaces

Review from Operations Dept

One mission, one team. While we're from very diverse backgrounds, we have the same goal, serving our members (customers). The variety of experiences and perspectives is valued.

Review from Operations Dept

My team is innovative and eager to be scalable and flexible. We are ready to take NFCU in to the future digital world.

Review from Operations Dept

We all really do get along like a family.

Review from Operations Dept

Work together and help each other

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

Navy Federal fosters growth In its employees

Review from Operations Dept

As a big picture they seem to take care of the employees but when it comes to individual departments it is negative. More mature individuals need to in leadership roles. Young managers have NO etiquettes and do not know how to speak to the older staff.

Review from Operations Dept

Obvious support from my leadership in doing my job

Review from Operations Dept

Working in a team environment while supporting the frontline team employees.

Review from Operations Dept

We are all there with one mission and that is to serve our members and be as helpful as we can.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

I like that we receive face to face feedback if we apply internally:

Review from Operations Dept

Although it was intimidating, it was also very laid back.

Review from Operations Dept

They could answer my questions because they had worked the phones at one point in time.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Navy Federal Credit Union yet.
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What makes you most happy at work?

Outlook Reviews

The pressrue is not to please the bosses but to play a role in great performance for the success of supporting our membership base.

Review from Operations Dept

Being valued and respected by leadership.

Review from Operations Dept

I like working with the younger generation to inspire the future leaders of our organization.

Review from Operations Dept

I enjoy working with my team the most.

Review from Operations Dept

It can be fast paced, but still fun to work there.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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