Syndigo Operations Department Employee Reviews
Briefly describe your overall experience at your company
It is fun to work at a company where everyone is excited about growth of the company.
Review from Operations Dept
What do you like best about the leadership team?
Very approachable group of people.
Review from Operations Dept
Please keep collaboration between teams going.
Review from Operations Dept
communication and the culture the company offers.
Review from Operations Dept
No idea who they are
Review from Operations Dept
They have an incredible sense of direction and a clear knowledge of how to continue to grow as a company.
Review from Operations Dept
What does the leadership team need to get better at?
Stop hiring based on personal reference and stop discriminating based on region. Provide equal opportunity irrespective of having hired by the managers reference and the managers region/language.
Review from Operations Dept
Communicating expectations of duties and responsibilities of individuals. clear path on how to succeed, grow in the organization. better training, like LinkedIn learning. keep up with cost of living. clear path on how to qualify for pay raises. transparency and honesty on health of organization.
Review from Operations Dept
They need to focus more on the current employees and understand why there is such a huge turnover. In addition, there are significant platform issues that need to be resolved. This will help from customer churn.
Review from Operations Dept
I think communicating what they're trying to do. It seems so top heavy.
Review from Operations Dept
What is the best part about your compensation package?
Allowed to use Charity time off versus PTO.
Review from Operations Dept
healthcare, summer hours and volunteer time off.
Review from Operations Dept
Our medical benefits are fantastic. Our PTO is good and we are encouraged to use it.
Review from Operations Dept
salary that meets and is fair enough
Review from Operations Dept
Compensation is fair. Glad there are benefits.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think the bigger the accounts you work on that support staff should get a percentage of their sales growth.
Review from Operations Dept
The standard rate for a raise is 3%. That does not account for the cost of inflation in the 2 main cities where we have offices. Chicago and Nashville are two very expensive cities and 3% does not nearly cover the cost of living adjustment with inflation. There should be a minimum of 6-8% raise.
Review from Operations Dept
An accurate depiction of my responsibilities in the position, and compensation for that.
Review from Operations Dept
not to fault the Co but the cost of living has gone up dramatically more than our current raises.
Review from Operations Dept
Equality must be cross the entire company and should not be excluded for just a particular team, especially to a team which works 24/7 365days a year.
Review from Operations Dept
What are some of the best things about your team?
Always willing to help out. Extremely smart group of people working on the system.
Review from Operations Dept
Everyone knows something different and adds value.
Review from Operations Dept
We work and communicate well with each out. When someone has not work and others do, my team members will shares the work.
Review from Operations Dept
Mutual respect for each other
Review from Operations Dept
We are all very creative and very talented. We all help each other learn and grow our skills.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Coworkers have to stop thinking they are superior just because they were directly hired on the reference of manager and head of the department and actually put in the effort to understand KT given by existing employees.
Review from Operations Dept
better collaboration tools. Maybe access to Jira, Ms. Planner, or a good collaborative tool. We all depend on someone else . easier meeting scheduling tool, timezones are an issue. more "employee virtual get togethers" that are not work related. easier way to tell what is the role & duty of a person
Review from Operations Dept
What is most positive about the culture and environment at your company?
There is always an opportunity to learn.
Review from Operations Dept
The customers are happy with the steps we take, to help them succeed.
Review from Operations Dept
The variety of fun Lunch N Learns, the opportunity to do (learn) Yoga, our biweekly team meetings. Lets us put work aside and get to know the people in our company.
Review from Operations Dept
Everyone is willing to help each other out when needed. Lots of teaching one another.
Review from Operations Dept
Everyone has a good attitude
Review from Operations Dept
What needs to change to make the company culture better?
STOP hiring based on region/language! Focus on work life balance for employees. Put in a lil effort to help improve employees productivity by providing much needed basic assets like a simple monitor.
Review from Operations Dept
More team building events that include remote workers (don't feel like we have a connection to each other) , more fun rewards like gift cards or free meals, and more growth oppourinities
Review from Operations Dept
What did you like most about the interview process?
There aren't any Interviews reviews of Syndigo yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Syndigo yet.
Be the first to contribute a review.
What makes you most happy at work?
Getting things fixed in the system and reporting that to the customer. Achieving a goal of delivering on a unique enhancement for our customers.
Review from Operations Dept
There are so many different pieces to the puzzle to solve which makes the job interesting and simulating to me.
Review from Operations Dept
My clients that I work with.
Review from Operations Dept
My coworkers make me the happiest. The collaboration makes this job 10x more enjoyable.
Review from Operations Dept
The opportunity to prove myself!
Review from Operations Dept
What's going wrong and how can it be improved?
The structure in the company is unstable and taking care of labor hygiene is not enough. This can be improved by optimizing processes and better implementations.
Review from Operations Dept
living pay check to pay can make working pointless. but besides pay, receiving company budget to fix your office, get better equipment, more comfortable chair, standup desks, would make being in the "office" more enjoyable/comfortable. eliminating internal meetings on Fridays would be nice.
Review from Operations Dept
Hiring freeze is putting extreme pressure on the individuals who are doing their job. Platform issues continue to rise. Poor strategy on our platform to our customers.
Review from Operations Dept
There is a lack of general software best practices. I see change coming but the lack of best practice makes the work exhausting. The support structure presents more of a hurtle than a help. People too ready to close a case instead of being curious enough to get to the root of the issue.
Review from Operations Dept
Honestly its too much to fit into 300 words.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Syndigo yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Syndigo yet.
Be the first to contribute a review.