The GEO Group Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept · Posted 11 days ago
Review from Customer Support Dept · Posted 12 days ago
Review from Customer Support Dept · Posted 17 days ago
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I just started but from what I can tell they care about my well being and success. They're always asking questions about how I am doing.
Review from Customer Support Dept · Posted 11 days ago
They listen to us they would take time out and help you
Review from Customer Support Dept · Posted 11 days ago
Great so far,cant wait to start
Review from Customer Support Dept · Posted 11 days ago
Their commitment and loyalty to the Company.
Review from Customer Support Dept · Posted 11 days ago
my team is friendly and welcoming
Review from Customer Support Dept · Posted 12 days ago
What does the leadership team need to get better at?
Keeping employees, the current state at this facility is we are so low in staff. I understand that half of the battle in keeping staff is waiting for ICE to clear the current employees but there has to be a better way at NLPC. We need more nursing only 3 nurses passing medications for 1300 is not G
Review from Customer Support Dept · Posted 17 days ago
Ensure the Information given to the employee prior to their employment align with the offices or company's missions, goals, shifts, and benefits.
Review from Customer Support Dept
EVERYTHING!!!!!!!! EVERYTHING THE WHOLE JAIL IS HORRIBLE
Review from Customer Support Dept
Knowing what team means and considering prople have lives outside of the company
Review from Customer Support Dept
Communication, be persistent, follow policies and procedures even if it's not the favorable option. Be honest, support your staff. GEO HAS EXCESSIVE HOURS
Review from Customer Support Dept
What is the best part about your compensation package?
The pay is fair for the work. I haven't had a chance to look at the compensation package.
Review from Customer Support Dept · Posted 11 days ago
Great so far awesome. Yes
Review from Customer Support Dept · Posted 11 days ago
Annual Bonus, company paid life, disability plans
Review from Customer Support Dept · Posted 11 days ago
The Paid holidays feels like a bonus
Review from Customer Support Dept · Posted 17 days ago
am happy with the package
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
better pay and better scheduling. why am I on call on my off days? With my schedule like that I'm unable to go out of town or do anything unless it's close to the job, that doesn't make sense to me? Also training and staff meetings always seem to fall on my off days. we need our time off
Review from Customer Support Dept · Posted 12 days ago
We need better pay--I'm FINALLY making over 21.00 an hour, after working for the company 10 years. I say we deserve combat pay working in the corrections field
Review from Customer Support Dept
More money is the simple answer. Also, to keep up with other industries compensation packages Geo could start sooner
Review from Customer Support Dept
we all in medical would feel much better if we had a raise in income because everyone else has been getting raises but not the medical department and we work hard
Review from Customer Support Dept
For there to be more coverage when it comes to health insurance
Review from Customer Support Dept
What are some of the best things about your team?
From whom I've met, everyone seems nice and genuine.
Review from Customer Support Dept · Posted 11 days ago
Just getting started with the company
Review from Customer Support Dept · Posted 11 days ago
Everyone respects and supports personal and professional opinions
Review from Customer Support Dept · Posted 11 days ago
We work well as a team with how low staff we are
Review from Customer Support Dept · Posted 17 days ago
work together and have some employees that will correct you to help you out when you're not sure of something.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Be more professional, stop the office gossip
Review from Customer Support Dept · Posted 12 days ago
communicate more effectively with one another
Review from Customer Support Dept
Some of them actually need to work instead of chitchatting. The lack of respect for their elders is atrocious.
Review from Customer Support Dept
Nothing. But I am tired of the manager's breaking the promise of the shifts they provided to the employees.
Review from Customer Support Dept
STOP BEING SO DEVIDED AND GOSSIPING AND DISLIKING PEOPLE FOR NO REASON
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone can easily talk to each other. There doesn't seem to be any animosity toward each other. Everyone says hi and keeps it light.
Review from Customer Support Dept · Posted 11 days ago
The diversity (race, religion, political affiliation, gender)
Review from Customer Support Dept · Posted 11 days ago
That we all look out for each other
Review from Customer Support Dept · Posted 17 days ago
staying professional and keeping the peace
Review from Customer Support Dept
The people I work with
Review from Customer Support Dept
What needs to change to make the company culture better?
we don't have a cultural program that I'm aware of
Review from Customer Support Dept · Posted 12 days ago
Creating flexibility of the contents provided to the clients. A lot of interventions are no used.
Review from Customer Support Dept
Himanity needs to exist in the workplace
Review from Customer Support Dept
The company values and culture is ridiculous .
Review from Customer Support Dept
Staffing but it's hard to get qualified ppl
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I haven't started anything outside of training and shadowing so the job itself seems like it's going to work.
Review from Customer Support Dept · Posted 11 days ago
Interaction with vendors, co-workers, ability to provide candid opinions and feedback based on life experiences
Review from Customer Support Dept · Posted 11 days ago
Knowing that i have a positive impact on the residents and i actually make a difference in their lives
Review from Customer Support Dept · Posted 12 days ago
Doing what I can to help our customers and coworkers.
Review from Customer Support Dept · Posted 17 days ago
when anyone smiles at me
Review from Customer Support Dept
What's going wrong and how can it be improved?
The disrespectful people that are co workers. The favoritism shown to certain people if ridiculous. The employee of the month is so unfair.
Review from Customer Support Dept
better pay would be a great incentive to work
Review from Customer Support Dept
The shifts provided should be aligned with the shifts that the employee are actually working. I was informed before I signed the employment offer that there will be no shifts ended later than 6 pm, and there are two different shifts I can choose. 7-3:30 or 8 to 4:30. But now is mandatory for 11-7:30
Review from Customer Support Dept
YA'LL NEED TO START FROM THE TOP AND CLEAN HOUSE
Review from Customer Support Dept
I wrote why in another question
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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