United Airlines CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
they have done my job so they know what i go through every day
Review from Customer Support Dept
they are there when you need them
Review from Customer Support Dept
They are listening and asking for solutions from front line employees.
Review from Customer Support Dept
What does the leadership team need to get better at?
respecting employees; stop cowering to bullying customers; common sense
Review from Customer Support Dept
Support the CSRs more
Review from Customer Support Dept
What is the best part about your compensation package?
Health insurance benefit optionsthat are available.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I don't get paid for all the hours I work. Which is ridiculous.
Review from Customer Support Dept
What are some of the best things about your team?
i have a lot in common with some of my coworkers
Review from Customer Support Dept
respect each other , helpful. outgoing
Review from Customer Support Dept
My team is informative and solution oriented.
Review from Customer Support Dept
Friendly and fun. They make coming to work a joy
Review from Customer Support Dept
We stick together and help, we developed a friendship outside of work
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of United Airlines yet.
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What is most positive about the culture and environment at your company?
we have a relaxed atmosphere
Review from Customer Support Dept
No 2 days are exactly alike
Review from Customer Support Dept
that everyone smiles , help and get along with each other
Review from Customer Support Dept
What needs to change to make the company culture better?
Company could do more to get perspective of employees when introducing a new product.
Review from Customer Support Dept
More understanding of differences on the different sides of the company
Review from Customer Support Dept
What did you like most about the interview process?
interviewer was very personable and professional
Review from Customer Support Dept
how they explore all the area to hire the best possible candidate
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of United Airlines yet.
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What makes you most happy at work?
interacting with my customers is very satisfying
Review from Customer Support Dept
to see my friends , the customers makes me happy when they are happy
Review from Customer Support Dept
The fact that i have a some control over my schedule.
Review from Customer Support Dept
What's going wrong and how can it be improved?
management does not care about employees
Review from Customer Support Dept
Policies on baggage could help to improve the boarding process
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of United Airlines yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of United Airlines yet.
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