
Staffing shortage resulting in customer impact
Meeting with upper management and discussing the expected role
The daily clients, partnerships with FA, mortgage consultants and management
Trying to manage the new way wells fargo conducts business through digital solutions
Genuine, sense of urgency, proactive, always willing to go the extra mile to help customers and team members
The pay needs to be improved, staffing needs to be addressed, new incentive program needs to be implemented for employees.