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UPS Angeforderte Firma
UPS has become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Weiterlesen
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UPS corporate doesn't hire extra headcount. Instead, they give extra work to top performers so they end up doing the work of three people, leading to burn out, and churn. The danger of having overloaded staff is they often become the only ones with specialized knowledge that's lost when they leave.
Was hat Ihnen am Interviewprozess am besten gefallen?
Interviewing with several people to get a feel for personalities.
Was macht Sie bei der Arbeit am glücklichsten?
Sadly, the worst part was also the best part: the people. There are a lot of good people here. But throw in a mid-level manager that doesn't hear the team crying out under too much work, and it destroys morale.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Some teams seem to work well together, others have team members that are burned out and disinterested in delivering great work, and instead deliver mediocre work needing rework. One such member affects the speed of the rest of the team that is still engaged and trying to move quicker.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Stop overloading your best employees. Let them be able to disconnect after the end of the work day. They can't if they're supporting too many projects, which mean days full of meetings, so the work has to get done at night. Hire more. Listen when they ask, week after week, when help is coming.
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