UPS Customer Success Department Employee Reviews | Comparably
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UPS Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Their energy and continuous move towards improvement

Review from Customer Success Dept

easy to go to when i have questions

Review from Customer Success Dept

Team players, professional, workout Pay , good benefits

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

Treating employees with respect understanding with medical not change hrs of work 1 day in advance not talk down to people not threaten people

Review from Customer Success Dept

Be human and treat the person working under you with Equality.

Review from Customer Success Dept

Having an open relationship with it's drivers. Consulting drivers when making decisions that directly affect them. Asking for input from drivers.

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

salary and MIP compensation award

Review from Customer Success Dept

I was hired. Good money

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I just want to feel like I matter. We are constantly berated for a number of reasons, whether we deserve it or not. We are given warning letters when we don't work six days a week. The compensation is pretty good but could be better considering what our CEO makes.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

sharing ideas and best practices

Review from Customer Success Dept

They work hard for company .

Review from Customer Success Dept

we share thoughts and ideas on a level playing field...your are heard with respect

Review from Customer Success Dept

Have each other's back when needed.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

Professional work together not apart

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

Having a dialogue with drivers. Form a committee of drivers that can communicate directly with management. We have good ideas. We just need someone to care enough to listen.

Review from Customer Success Dept

What did you like most about the interview process?

Interviews Reviews

upfront job description details and expectations

Review from Customer Success Dept

the openness and conversational approach that was used to interview

Review from Customer Success Dept

Fast short to the point

Review from Customer Success Dept

There is no resume required.

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

My co workers when were allowed to speak to each other

Review from Customer Success Dept

Proud to work for a company that understands there employees daily needs and then some

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

We are "forced" to work six days a week. If we don't we are black-balled and presented with warning letters and hearings. The environment is toxic.

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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