Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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They work toward improving the results of each emploee.
¿Qué son algunas de las mejores cosas de tu equipo?
True teamwork. We support one another, helping when and where we can.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Health Insurance is inadequate. Deductible is not affordable on the hourly wage paid.
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¿Qué es lo que te hace más feliz en el trabajo?
Knowing I did a good job, and performed to the best of my ability.
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¿Qué fue lo que más te gustó del proceso de entrevista?
It was very thorough. I felt they wanted to get to know me, and they listened to my prior work experience.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Pride in what we do. Current LOB is helping people. Everyone I work with takes the job seriously, and wants to do their best for our consumers.
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