Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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At Alorica you have the ability to learn new things and grow in your current role as well as promotional opportunities. We're continuously trying to improve what we do.
¿Qué es lo mejor de tu paquéte de compensación?
401k, Paid Time off, Discounted perks available.
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¿Qué es lo que más te gusta de tu equipo directivo?
Great vision, and very resolution oriented.
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¿Qué fue lo que más te gustó del proceso de entrevista?
It's an interactive process that gets to know the candidate.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Our activities in the sites, the MLBA (Making Lives Better at Alorica) non-profit.
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¿Qué son algunas de las mejores cosas de tu equipo?
The team is very collaborative, striving to help each other and get positive results.
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