Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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They are awesome and wonderful to work with.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The co workers are nice to work with.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Increase pay, as we are very hard workers but yet the company is the least paid in the field of customer service recruiters.
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¿Qué necesita mejorar el equipo directivo?
I have a great manager who is understanding and informative, but the upper management especially one individual gets to personal with employees and plays favoritism towards certain employees
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