Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Job is fun however difficult when put in the middle
¿Qué va mal y cómo puede mejorarse?
We need to get a better reputation
Revisión
¿Qué necesita mejorar el equipo directivo?
Working together with others and not thinking about themselves
Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Would be nice if we could keep the same team without losing them and having to constantly change
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
No raise in 2 years and have been paid less than new people coming on while doing more work
Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?
Operations needs to change their way of thinking and help out more instead of adding more work on to others
Revisión
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