Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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It is very dull and there are no windows
¿Qué debe cambiar para mejorar la cultura de la empresa?
a simple face lit of the sales floor
Revisión
¿Qué necesita mejorar el equipo directivo?
Budgeting worker pay, benefits, the quality of the work environment.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
We've recently been told that all benefits INCLUDING raises will be discontinued
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¿Qué fue lo que más te gustó del proceso de entrevista?
My basic knowledge was tested and a simple grammar and typing test had to be taken
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¿Qué va mal y cómo puede mejorarse?
Our HR departs acts as if they are then mob running around imtimidating everyone about simple dress code violations when someone is out here setting fires in restrooms
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