Alorica – I wasted 2 years of my life no good came from that place | Comparably

Alorica – I wasted 2 years of my life no good came from that place

Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I wasted 2 years of my life no good came from that place

¿Qué va mal y cómo puede mejorarse?

Get better management and people that don't play favorites

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

The store needed an upgrade and Jew equipment and proper staff that know how to clean and keep things clean

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

The value of work didn't add up for my pay and after pretty much having to take over the evening shift because we couldn't keep anyone staffed for that shift I became shift manager

Revisión

Other Employee Reviews for Alorica

¿Qué necesita mejorar el equipo directivo?

Spending time teaching their subordinates how to be successful

Revisión de Liderazgo/Directiva del Departamento de Operaciones · Publicado hace 8 años
¿Qué es lo mejor de tu paquéte de compensación?

fair and rewards operational successes

Revisión de Compensación · Publicado hace 9 años
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

All employees below project management are grossly underpaid.

Revisión de Compensación del Departamento de Operaciones · Publicado hace 9 años
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