Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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hiring department great environment moral
¿Qué necesita mejorar el equipo directivo?
communication. organization when in meeting and balancing training classes.
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¿Qué fue lo que más te gustó del proceso de entrevista?
the interviewing and processing was done in friendly quick way
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
ballons employee activity board the hiring desk everyone working had great spirit
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
dont need to just calls respect each other and not be rude dont take things personal work and enjoy work
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¿Qué va mal y cómo puede mejorarse?
training and meeting conflicting training slow paced individual can train oneself but had to wait for class and trainer let some work ahead and not others. everyone different pace just train at own pace.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
did not take time to talk to me about my thoughts of taking personal leave or not. no communication on next training days, then had maternity leave, i want part time work at home training at home and dollar increase.
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