Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Awful. Horrible. Low morale. Managers who treat you like dirt.
¿Qué necesita mejorar el equipo directivo?
Valuing their employees and providing better benefits
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
There isnt anything positive other than some of the people i work alongside
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¿Qué mejorarías en el proceso de entrevistas de tu empresa?
They need to employ older people who don't constantly take time off just because its a weekend.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The customer means more than the employees. Better pay, better vacation leave, and a better way of scoring employees' progression.
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