Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I hate Alorica and would never work there again
¿Qué es lo que te hace más feliz en el trabajo?
Breaks and lunch but nothing else
Revisión
¿Qué fue lo que más te gustó del proceso de entrevista?
It was easy and I got the job quick
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The amount we have to put up with isn't worth minimum wage.
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¿Qué necesita mejorar el equipo directivo?
Training employees properly is a must. I never got the proper training and felt like I was set up to fail.
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