Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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You can not beat working from home, but whoever the knew the stress behind it. Not from customers however.
¿Qué debe cambiar para mejorar la cultura de la empresa?
There needs to be better training
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¿Qué fue lo que más te gustó del proceso de entrevista?
The interviewer was really nice and respectful.
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¿Qué necesita mejorar el equipo directivo?
The way you speak to people means a lot.
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¿Qué va mal y cómo puede mejorarse?
I just want to be respected and thankful for an employee that is always happy and jolly. More praise for what I do. A simple good job. The training again can be improved
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