Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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tiring, mentally draining, long, relentless
¿Qué son algunas de las mejores cosas de tu equipo?
sometimes they work together in what we do
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¿Qué es lo que más te gusta de tu equipo directivo?
honesty and hard work they put in each day.
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¿Qué es lo que te hace más feliz en el trabajo?
making money to be able to live my life.
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¿Qué fue lo que más te gustó del proceso de entrevista?
that im not the one to complete the interviews
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¿Qué debe cambiar para mejorar la cultura de la empresa?
treat the employees better and not like someone they can replace immediately.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
i am in management and do not make enough for the amount of work i do daily. agents make not even a dollar less than i do, and make more after bonuses.
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