Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I ha e found myself trying to stay focused while not knowing what tomorrow will bring, it has been stressful at times but I have to press on!
¿Qué es lo que más te gusta de tu equipo directivo?
I like the fact that anyone can have a chance to advance
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Some of my coworkers and I try to keep it up beat
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¿Qué va mal y cómo puede mejorarse?
There is a lot of uncertainty not knowing what could go wrong, hope that nothing does
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¿Qué son algunas de las mejores cosas de tu equipo?
There are a few seasoned veterans who can share a wealth of experiences with the the rest of the team
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¿Qué fue lo que más te gustó del proceso de entrevista?
I would say I did like the fact it was easy but there was some good questions asked by my interviewer
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I would feel better if I were able to make more because I am getting compensated only half of what the client pays their employees, and that
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