Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Happiness, comfort, open, honesty and even love.
¿Qué es lo mejor de tu paquéte de compensación?
Medical benefits that are included for my children.
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¿Qué es lo que te hace más feliz en el trabajo?
Being able to make a difference in assisting customers with making their purchases.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Being able to serve the customers and being able to set my own schedule.
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¿Qué es lo que más te gusta de tu equipo directivo?
They are like a family, it makes the job fun and worth it. I love the way they are there for each other.
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¿Qué son algunas de las mejores cosas de tu equipo?
They treat each others how they want to be treated. They love to be here working and interacting with people from all over,
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¿Qué fue lo que más te gustó del proceso de entrevista?
It was fast and simple and even heart felt. I felt a part of the team before was even a team member. That is rare and special. ~S. Thompson
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