Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Everything was good till you meet the upper management. They sit on thier high horse looking down at the agents.
¿Qué es lo mejor de tu paquéte de compensación?
They pay was good for the position.
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¿Qué es lo que te hace más feliz en el trabajo?
My Coworkers make me happy everyday.
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¿Qué fue lo que más te gustó del proceso de entrevista?
Very easy to talk to the i interviewer.
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¿Qué son algunas de las mejores cosas de tu equipo?
We communicate well and work through issues we are having.
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¿Qué necesita mejorar el equipo directivo?
Not treating people like a number. The woman Suzette is very rude and talks down to people.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Really its the coworkers if some of them werent there i dont know if i would make it some days.
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