Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Happy with the job but disappointed in how the workers get treated
¿Qué fue lo que más te gustó del proceso de entrevista?
Just how fast the process actually is.
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¿Qué es lo que te hace más feliz en el trabajo?
Just helping people out who needs the help
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Positive people and positive attitudes
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¿Qué necesita mejorar el equipo directivo?
Communication needs improvement without that the job is nothing
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¿Qué son algunas de las mejores cosas de tu equipo?
We are very positive, great mindset, get along with each other
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
When you are crossed trained u deserve more pay. When u handle more than one department.
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