Alorica – it's just very unorganized and a lot of the higher-ups take their titles to their heads and they don't have respect for their fellow employees | Comparably

Alorica – it's just very unorganized and a lot of the higher-ups take their titles to their heads and they don't have respect for their fellow employees

Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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it's just very unorganized and a lot of the higher-ups take their titles to their heads and they don't have respect for their fellow employees

¿Qué va mal y cómo puede mejorarse?

The location not the company in its entirety.

Revisión
¿Qué necesita mejorar el equipo directivo?

Organization, time management, and respect

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

Self-respect at its best. I can't think of anything else

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

A pay raise would definitely make me feel better about my compensation.

Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

If everyone would just learn how to effectively listen and communicate things would be better

Revisión
¿Qué mejorarías en el proceso de entrevistas de tu empresa?

If they would be more open and upfront about everything that is to happen would be nice

Revisión

Other Employee Reviews for Alorica

¿Qué necesita mejorar el equipo directivo?

Spending time teaching their subordinates how to be successful

Revisión de Liderazgo/Directiva del Departamento de Operaciones · Publicado hace 8 años
¿Qué es lo mejor de tu paquéte de compensación?

fair and rewards operational successes

Revisión de Compensación · Publicado hace 9 años
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

All employees below project management are grossly underpaid.

Revisión de Compensación del Departamento de Operaciones · Publicado hace 9 años
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