Alorica – Better supervision more trading than just looking at the computer needs hands on | Comparably

Alorica – Better supervision more trading than just looking at the computer needs hands on

Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Better supervision more trading than just looking at the computer needs hands on

¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

Needs better supervision and I think they would have a better team that would stay

Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Not the co workers it is the heat in the building and the computers they do not work half the time the system will slow or failure to load

Revisión

Other Employee Reviews for Alorica

¿Qué necesita mejorar el equipo directivo?

Spending time teaching their subordinates how to be successful

Revisión de Liderazgo/Directiva del Departamento de Operaciones · Publicado hace 8 años
¿Qué es lo mejor de tu paquéte de compensación?

fair and rewards operational successes

Revisión de Compensación · Publicado hace 9 años
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

All employees below project management are grossly underpaid.

Revisión de Compensación del Departamento de Operaciones · Publicado hace 9 años
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