Alorica – leadership teams are lacking communication and often point fingers at one another especially in times that we are encountering problem in our salary, job assignments or if we disputes | Comparably

Alorica – leadership teams are lacking communication and often point fingers at one another especially in times that we are encountering problem in our salary, job assignments or if we disputes

Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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leadership teams are lacking communication and often point fingers at one another especially in times that we are encountering problem in our salary, job assignments or if we disputes

¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

there are deductions that the hr or payroll team cant explain they often not answering emails or inquiry and ask us to go to our supervisor instead which didn't have the answer either. some other companies offer a higher basic salary for tenure folks and in my 3 years I didn't even get 1 peso increa

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Other Employee Reviews for Alorica

¿Qué necesita mejorar el equipo directivo?

Spending time teaching their subordinates how to be successful

Revisión de Liderazgo/Directiva del Departamento de Operaciones · Publicado hace 8 años
¿Qué es lo mejor de tu paquéte de compensación?

fair and rewards operational successes

Revisión de Compensación · Publicado hace 9 años
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

All employees below project management are grossly underpaid.

Revisión de Compensación del Departamento de Operaciones · Publicado hace 9 años
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