Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Going for a year and paying is good but PTO should but increased. It’s hard to accumulate PTO to have on handy in case for emergency bc you get so much hr every other d
¿Qué fue lo que más te gustó del proceso de entrevista?
Fast, getting to the point and understanding
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¿Qué es lo que te hace más feliz en el trabajo?
Very happy, comprehensive, joking talkative customers
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¿Qué es lo que más te gusta de tu equipo directivo?
They help good with templates
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¿Qué son algunas de las mejores cosas de tu equipo?
Help, attitude, gratitude, conversation enlightenment
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Costumer attitude on some calls, happy costumer make my day
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
PTO benefits should be increase, it overwhelming to see that hours gather very slowly event if OT is worked
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