Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Amazing company with exceptional growth opportunities. A great way to open doors within multiple departments, while expanding your understanding of business management.
¿Qué es lo que te hace más feliz en el trabajo?
My co-workers and knowing my company cares about my opinion and contributions.
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¿Qué es lo mejor de tu paquéte de compensación?
Employer match on 401k as well as competitive options across family benefits that help care for my loved ones.
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¿Qué son algunas de las mejores cosas de tu equipo?
They always look for ways to benefit the culture and make it a better place to call “work”, which is really a second h
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The company cares and isn’t putting on a show for clients or recruitment, they are true to their culture and deliver on their promise/commitment to their employee
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¿Qué es lo que más te gusta de tu equipo directivo?
Open door policy and a true open ear. If you have a valid situation that needs caring for, they are willing to go to bat for you and your cause.
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¿Qué fue lo que más te gustó del proceso de entrevista?
It’s been quite a while since I’ve interviewed within my organization, it I do like that they know who will succeed in each role based on a combination of experience and personality both, combined with contribution le
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