Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Positive, challenging/fulfilling, great team of people.
¿Qué es lo mejor de tu paquéte de compensación?
That it is fair and based on performance
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¿Qué es lo que te hace más feliz en el trabajo?
I appreciate the challenging environment and my team
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¿Qué es lo que más te gusta de tu equipo directivo?
They truly care about the company and our team; easy to approach
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¿Qué fue lo que más te gustó del proceso de entrevista?
The interview was only difficult due to position and the number of leaders I needed to meet with, but it was a positive (challenging) interview process.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
We do a lot to create a fun, collaborative culture and it shows. We had a new team member start this week and I'm proud of what we do for our employees and can tell they were surprised.
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¿Qué son algunas de las mejores cosas de tu equipo?
Our team is truly a family. We all have each other's backs. While we have very different personalities, we get along very well. And we all do what it takes to deliver outstanding work. I'm proud to work with them.
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