Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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It has been a wonderful almost 9 years here. It has provided the flexibility for my family that I need, and I love what I do.
¿Qué fue lo que más te gustó del proceso de entrevista?
How laid back it was
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¿Qué es lo que te hace más feliz en el trabajo?
The support I have from my manager and my team
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¿Qué es lo que más te gusta de tu equipo directivo?
Their ability to work well WITH those under them work over them.
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¿Qué son algunas de las mejores cosas de tu equipo?
We are a cohesive unit that help each other out at ALL times, and we go above and beyond for each other EVERY DAY.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I don't necessarily feel undervalued, but I do think sometimes people on my same level or have been doing the same job as me for the same amount of time or less are making more just because they've been with the company a few years longer.
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