Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Started as an agent and had the opportunity to demonstrate my skills along with the guidance of excellent and professional people. Promoted to supervisor and now manager so pleased with all the training, learning and values the company provides you!
¿Qué son algunas de las mejores cosas de tu equipo?
Consistency and willing to improve their overall skills
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¿Qué es lo que te hace más feliz en el trabajo?
Learnings on different trainings, monetary stability
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¿Qué es lo que más te gusta de tu equipo directivo?
Good communication Skills is important.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Camaraderie and values they inculcate
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Salary is low compared with other companies here. It has been minimum the raise in 2 years and everything has incremented but salary. Agents in other companies have same salary than a supervisor or manager here
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