Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Great experience, 3 and a half years dedicated to Alorica, and although there have been lots of challenges in every sense, I am very happy and excited about being part of this great Project.
¿Qué es lo que te hace más feliz en el trabajo?
Opportunity to grow and learn from different roles
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¿Qué son algunas de las mejores cosas de tu equipo?
Great communication, eager to grow, open to feedback and teamwork.
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¿Qué fue lo que más te gustó del proceso de entrevista?
It's relevant to each position and provides insight that will help you for growth purposes.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
I'd love for the company to invest more time and resources on the cultural, recognition, etc. portion.
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¿Qué es lo mejor de tu paquéte de compensación?
Love the insurance and the payment questions. I think there is an opportunity for us to be competitive from a salary perspective.
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¿Qué es lo que más te gusta de tu equipo directivo?
Love that he involves and provides support. He also gives people the opportunity where is not about being perfect but it is aiming for excellence.
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