Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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It`s nice to work but needs improvement.
¿Qué es lo que más te gusta de tu equipo directivo?
Do not have any comments.
Revisión
¿Qué es lo que te hace más feliz en el trabajo?
Nothing in particular at work.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The environment is good since a good relationship with my OM, Trainer, and agents.
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¿Qué son algunas de las mejores cosas de tu equipo?
I like to work with my OM, we have a good working relationship that helps me complete my work with joy.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
They increase the amount of work for the same amount of time and they removed incentives or activities that help increase morale.
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